DELETE YOUR ACCOUNT
Last Updated: April 2026
How to Delete Your Account
You can request account deletion using either of the following methods:
Option 1: In-App
- Open the 4WDGrid app
- Go to Profile > Settings
- Scroll to the bottom and tap Delete Account
- Confirm the deletion when prompted
Option 2: Email
Send an email to privacy@4wdgrid.com from the email address associated with your account, with the subject line "Delete My Account". We will process your request within 7 business days.
What Data Is Deleted
When you delete your account, the following data is permanently removed within 30 days:
- Your profile information (name, username, email, avatar, bio)
- Your vehicle/rig profiles and specifications
- Your trip recordings and GPS data
- Your photos and media uploads
- Your social connections (followers, following)
- Your direct messages
- Your comments, kudos, and posts
- Your badges and challenge progress
- Your push notification tokens and preferences
What Data Is Retained
The following data may be retained after account deletion:
- Anonymised, aggregated data such as heatmap cells and track usage statistics that contain no personally identifiable information
- Backups containing your data may persist for up to 90 days before being automatically purged
- Subscription records may be retained by our payment processor (Google Play / Apple) per their own policies
Questions
If you have any questions about account deletion, contact us at privacy@4wdgrid.com.