DELETE YOUR ACCOUNT

Last Updated: April 2026

How to Delete Your Account

You can request account deletion using either of the following methods:

Option 1: In-App

  1. Open the 4WDGrid app
  2. Go to Profile > Settings
  3. Scroll to the bottom and tap Delete Account
  4. Confirm the deletion when prompted

Option 2: Email

Send an email to privacy@4wdgrid.com from the email address associated with your account, with the subject line "Delete My Account". We will process your request within 7 business days.

What Data Is Deleted

When you delete your account, the following data is permanently removed within 30 days:

  • Your profile information (name, username, email, avatar, bio)
  • Your vehicle/rig profiles and specifications
  • Your trip recordings and GPS data
  • Your photos and media uploads
  • Your social connections (followers, following)
  • Your direct messages
  • Your comments, kudos, and posts
  • Your badges and challenge progress
  • Your push notification tokens and preferences

What Data Is Retained

The following data may be retained after account deletion:

  • Anonymised, aggregated data such as heatmap cells and track usage statistics that contain no personally identifiable information
  • Backups containing your data may persist for up to 90 days before being automatically purged
  • Subscription records may be retained by our payment processor (Google Play / Apple) per their own policies

Questions

If you have any questions about account deletion, contact us at privacy@4wdgrid.com.